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Title
Text copied to clipboard!Head of Group Quality Assurance
Description
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We are looking for a Head of Group Quality Assurance to lead, develop, and implement comprehensive quality assurance strategies across our organization. This executive role is responsible for ensuring that all products, services, and processes meet the highest standards of quality, safety, and compliance. The Head of Group Quality Assurance will collaborate with cross-functional teams, including production, operations, R&D, and regulatory affairs, to drive continuous improvement and foster a culture of quality throughout the group. Key responsibilities include designing and maintaining quality management systems, overseeing audits and inspections, managing risk assessments, and ensuring adherence to industry regulations and company policies. The ideal candidate will possess strong leadership skills, extensive experience in quality assurance, and a proven ability to influence and inspire teams at all levels. This role requires a strategic thinker who can balance operational details with big-picture objectives, and who is committed to delivering excellence in every aspect of the organization’s output. The Head of Group Quality Assurance will also be responsible for developing and delivering training programs, monitoring key performance indicators, and reporting on quality metrics to senior management. The successful candidate will have a deep understanding of quality standards such as ISO, Six Sigma, or GMP, and will be adept at implementing best practices to achieve and maintain certifications. This is a high-impact position that plays a critical role in safeguarding the reputation and success of the organization.
Responsibilities
Text copied to clipboard!- Develop and implement group-wide quality assurance strategies and policies.
- Lead and manage the quality assurance team across multiple business units.
- Oversee internal and external audits, ensuring compliance with industry standards.
- Monitor and analyze quality performance metrics, reporting to senior leadership.
- Drive continuous improvement initiatives to enhance product and process quality.
- Ensure compliance with regulatory requirements and company policies.
- Collaborate with cross-functional teams to resolve quality issues.
- Manage risk assessments and corrective action plans.
- Develop and deliver quality training programs for staff.
- Maintain and improve quality management systems.
Requirements
Text copied to clipboard!- Bachelor’s or Master’s degree in Quality Management, Engineering, or related field.
- 10+ years of experience in quality assurance, with at least 5 years in a leadership role.
- Strong knowledge of quality standards (ISO, Six Sigma, GMP, etc.).
- Proven experience managing audits and regulatory compliance.
- Excellent leadership, communication, and interpersonal skills.
- Ability to analyze complex data and implement effective solutions.
- Experience in developing and delivering training programs.
- Strong organizational and project management abilities.
- Attention to detail and commitment to excellence.
- Ability to work collaboratively across multiple departments.
Potential interview questions
Text copied to clipboard!- What experience do you have leading quality assurance teams?
- How have you implemented quality management systems in previous roles?
- Describe a time you resolved a major quality issue.
- What quality standards are you most familiar with?
- How do you ensure continuous improvement in quality processes?
- How do you handle regulatory compliance challenges?
- Can you provide examples of successful audit management?
- What strategies do you use to train and develop your team?
- How do you measure and report on quality performance?
- What motivates you to pursue excellence in quality assurance?
